Shipping policy
We currently ship to the United States only. All prices are in U.S. dollars (USD).
Free shipping
Standard shipping is free on every U.S. order, with no minimum purchase. We do not charge an additional shipping or handling fee.
Preparation and delivery
- Order preparation: 1–2 business days.
- Estimated transit time after dispatch: 7–10 business days.
- Estimated total time: 8–12 business days from order to delivery.
Business days are Monday through Friday, excluding public holidays. Delivery estimates may be affected by carrier or customs delays.
Shipping origin
Orders are dispatched from our company address in Hong Kong:
SHEENNY INTERNATIONAL CO., LIMITED
Room D07, 8/F, Kai Tak Factory Building Phase 2, 99 King Fuk Street, San Po Kong, Kowloon, Hong Kong
Tracking and delivery questions
Tracking information is provided when your order is dispatched. Please check your delivery address before placing an order. For a missing, delayed or damaged parcel, contact service@autruestore.com with your order number so we can help.
Prices and taxes
Product prices are shown in USD. Any applicable taxes collected by the store are displayed at checkout. Shipping remains free. U.S. customs authorities may assess import duties or taxes on shipments from Hong Kong; these are separate from our shipping charge.