Terms of service

Last updated: November 8, 2026.

This store is operated by SHEENNY INTERNATIONAL CO., LIMITED under the Autrue Hats brand. By using our website or placing an order, you agree to these terms.

Orders and product information

We sell hats and accessories to customers in the United States. Please check product details, size, quantity and your delivery information before placing an order. Product photographs show the style and finish; colors can vary between screens. Availability and prices may change. If an error affects your order, we will contact you before proceeding.

Prices and payment

Prices and checkout payments are in USD. U.S. standard shipping is free on all orders. Any applicable taxes collected by the store are displayed at checkout. Available payment methods are shown at checkout and payments are processed by the payment providers offered there.

Shipping, returns and refunds

Orders are prepared in 1–2 business days, followed by an estimated 7–10 business days in transit. Our Shipping Policy explains delivery and international shipping origin. Our Refund Policy explains the 30-day return request period, unused condition requirement, return shipping responsibility and refunds within 10 days after receipt of returns.

Website use

Do not misuse the website, attempt unauthorized access, interfere with its operation, or submit false information. Website content is provided for shopping and product information. Access may occasionally be interrupted for maintenance or technical reasons.

Privacy and changes

Our Privacy Policy describes information handling. Updated terms apply from their publication date; the terms applicable to an order are those in effect when the order was placed. These terms do not limit rights that cannot be excluded under applicable consumer law.

Contact

Autrue Hats is operated by SHEENNY INTERNATIONAL CO., LIMITED (馨宜國際貿易有限公司).

Email: service@autruestore.com

Business, shipping and return address:
Room D07, 8/F, Kai Tak Factory Building Phase 2, 99 King Fuk Street, San Po Kong, Kowloon, Hong Kong